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The Mitsubishi Motors Assistance Package (MAP) has been designed to enhance your Mitsubishi ownership experience by providing you with peace of mind motoring. It has been tailored to ensure that there is minimum disruption to you and your passengers should you ever experience at problem whether at home or whilst on holiday in Continental Europe.
In the event of:
MAP will provide solutions for you to continue your journey with the minimum of delay and inconvenience.
MAP has been designed to provide assistance for motoring emergencies and includes a comprehensive range of benefits, including car hire, vehicle recovery and redelivery. If your vehicle requires repair, MAP will take your vehicle to an Authorised Mitsubishi Dealer. By doing so you can be assured that only Genuine Mitsubishi Parts and materials will be used and fitted by fully trained Mitsubishi technicians.
MAP is included free of charge on all new Mitsubishi models and covers a period of 3 years commencing on the registration date.
For older vehicles please click here.
In the event of the immobilisation of your vehicle whether at home or elsewhere, MAP will arrange assistance for you. Whenever practical, we will endeavour to fix the vehicle by the roadside but if the problem cannot be resolved, we will pay the costs of taking your vehicle to the Authorised Mitsubishi Dealer or Mitsubishi Authorised Service Point nearest to your home address in the UK.
Following assistance, and in the event that repairs to your vehicle cannot be completed within four hours as a result of immobilisation, we will, whenever possible, organise and pay for you and your passengers to continue your journey or return home by the most appropriate means
If breakdown occurs more than 30 miles from your home address and overnight accommodation is a more practical option, we will pay for the cost of bed and breakfast for you and your passengers up to £100 per person (£150 in Greater London) for a maximum of 4 nights. The maximum allowance under this benefit is £500 including VAT
In the event that, following assistance by MAP, your vehicle cannot be repaired within four hours, car hire will be provided.
In the event that your vehicle is immobilised in Continental Europe, we will arrange assistance for you. If the problem cannot be resolved at the roadside, we will organise and pay for the recovery of your vehicle to the nearest Authorised Mitsubishi Dealer or Mitsubishi Authorised Service Point.